Anytime Fitness Megah Rise - Petaling Jaya

評価: 1/5

I had a horrible experience with one of the coaches at this establishment (whose name I will not disclose out of respect). I was using the leg press machine and dropped the weights twice — once recklessly, and once while genuinely trying to control the descent. I fully acknowledge the mistake. I’m here to learn, and I welcome constructive feedback.

What I didn’t expect, however, was the coach’s appalling attitude. Instead of offering guidance, he approached me with open condescension. His tone was dismissive, his demeanor unprofessional, and his ego clearly inflated beyond his actual capacity to lead. Most jarringly, he told me to "have some common sense."

Let me ask — what kind of professional speaks that way to someone trying to improve? Being a coach does not entitle you to belittle others. If anything, it demands more emotional intelligence, not less.

In stark contrast, another staff member — calm, respectful, and truly helpful — explained my mistake with clarity and kindness. She made it easy to understand what I had done wrong, and how to fix it. That’s coaching. That builds trust. That motivates people to do better.

The difference between the two interactions was night and day. One made me feel like a nuisance for trying to learn. The other made me want to improve. If you can’t correct without a superiority complex, you’re not coaching — you’re just flexing your own insecurity.

I understand I was in the wrong. But telling someone they “lack common sense” doesn’t teach them anything — it just ruins their day. So to that coach: thank you for doing exactly that.

To management: please recognize which of your staff actually represent the values a gym should stand for — and which ones actively drive people away from them.

評価: 1/5

This is my second review for Anytime Fitness Megah Rise — and I honestly hoped I wouldn’t need to write this. After my first issue, the manager reached out and promised that May and June would be free, and deductions would only resume in July. That promise was made clearly and in writing. I gave them the benefit of the doubt, removed my previous review, and moved on — expecting that everything was settled.

Sadly, They tried to deduct payment in May anyway and kept sending reminders.

Today, when I went to attend my class, my access was denied. I messaged the manager — no reply. Just like before.

I just wanted a simple, respectful resolution. Instead, I was misled, ignored, and treated like I didn’t matter. Even though they made a clear promise, they didn’t honor it. No accountability, no communication, no care.
I really hoped things would be different. But once again, they’ve proven that a customer’s trust means nothing to them.

To anyone thinking of joining: don’t just look at the equipment or classes — look at how they treat people when problems arise. That says everything.

評価: 5/5

I’ve been training with Rinal for a while now, and I can’t recommend him enough. He’s knowledgeable, supportive, and knows exactly how to push you without overdoing it. Every session is well-planned and tailored to my goals, and I’ve seen real progress both physically and mentally. Rinal keeps it professional but also brings great energy to each workout. If you’re serious about getting fit and want someone who genuinely cares about your progress, Rinal is the one to go to!

評価: 1/5

Furious with Anytime Fitness Megah Rise – Ignored, Lied To, and Treated Like I Don’t Exist!

I’ve HAD IT with Anytime Fitness Megah Rise. I’ve been trying to freeze my account since MARCH, and even went there in person in APRIL to sort it out. Despite all my efforts, my messages have been completely ignored. And when they finally say something, they have the audacity to blame the “system being down” — even though every single message I sent was clearly delivered!

How convenient that the system is “down” only when a customer needs help, but never when it’s time to deduct payment. I have been more than patient, but the way I’ve been treated is absolutely disgraceful.

I joined primarily for yoga, and now I feel like I’ve been completely dismissed. Every member matters — or at least they should . But clearly, at this branch, they only care about your money, not your voice.

This is the worst customer experience I’ve had in my life. I want someone to take responsibility, cancel my membership IMMEDIATELY.

Shame on you, Anytime Fitness Megah Rise. You’ve lost all credibility.

評価: 1/5

Joining Anytime Fitness initially felt like a good decision, especially after the positive experience I had with their service overseas. I believed I could expect the same standard here in Malaysia, but sadly, that wasn’t the case. While everything seemed smooth and welcoming during the sign-up process, things completely changed when I wanted to exit. The manager became unresponsive, almost like disappearing and I found myself feeling helpless, like I was begging just to have my exit request acknowledged. It was disheartening to see how quickly their attitude shifted once I was no longer a “new joiner.”

I even tried to give Megah Rose another chance, hoping things might be different. But that second chance only left me with deeper regret. Instead of helping, it just confirmed how little they cared once you’re no longer a potential sale. One of the PTs also contributed to the negative experience, and the overall service felt cold and dismissive. If my payment card hadn’t been tied to the membership, I probably would have “disappeared” too, just like they did when I needed support.

What started with trust and expectation ended with disappointment and a feeling that this membership was completely meaningless.

評価: 5/5

Love the gym, environment is good. Coaches are amazing, management team all around very polite and helpful too. My pt Mitra always pushes me to my hardest which makes him a very good coach. All I can say is definitely should come to megah rise gym

評価: 5/5

Clean and spacious facility, complete equipment, knowledgeable trainers and supportive atmosphere that motivates me to reach my fitness goals! My trainer is CY Goh, he is very good and experienced, the full course has met all my expectations. Training provided was at good pace and I received relevant information and advise to support and extend my knowledge and understanding of positive handling

評価: 1/5

Extremely disappointed with the lack of professionalism at this gym. I was entitled to one free month after completing my contract, yet I was still wrongfully charged. I have walked in to fill out the cancellation form in person, but I have yet to receive any update on my cancellation status. Despite multiple calls and messages, I received no response.

Their office hours are supposedly 11-6pm on weekends, yet every time I visit, the management staff is nowhere to be found. The entire process is disorganised, and members are left in the dark with no proper communication.

This is completely unacceptable—I demand a full refund immediately.

Would not recommend to anyone looking for a gym with reliable customer support.